The Quick variation: If you’re searching for exclusive gemstone or unique wedding present, Leibish & Co. provides a robust inventory of high-quality, colourful, and conflict-free expensive diamonds and gems. The family-run business has-been functioning online since 1998 with an individual touch who has gained recurring company worldwide. Leibish & Co. makes it simple buying free stones or even to make use of the free of charge “Design Your Own” instrument to carry your ideal little bit of jewellery to life. With decades of expertise and strong artistry under the belt, Leibish & Co. is on the brink of broadening the stock to watches and various other extras.
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Whenever Leibish Polnauer established his first on line diamond business in 1998, it took nearly an entire time to publish one image and information to their website â but he had been a visionary just who saw possible into the fledgling world of ecommerce. “as he sees the potential in a notion, he will probably try everything in his capacity to advance along with it,” mentioned Benji Margolese, Director of information advertising for Leibish & Co.
Leibish developed a successful, family-run process with his partner and children helping in management opportunities. They’ve got cultivated an effective online business with workplaces found worldwide. Leibish & Co. is a leader in distinctive colored diamonds and gems that are difficult to get in other places. Their diamonds are conflict-free, and is an important factor for all shoppers.
“folks come to united states because they seek out anything slightly various, one thing more unique than everybody else features,” Benji stated.
While Leibish & Co. offers high-quality old-fashioned expensive diamonds, the firm focuses primarily on colorful, distinctive jewelry. Whenever requested the reason why the organization features these types of a higher client return price, Benji easily pinpoints the reason.
“its a mixture of excellent services and products, fantastic solution, and jewellery designed toward highest amounts of excellence,” he said. “The jewelry we make is not your everyday, mass-produced form of item. Each piece is actually tailor-made to perfectly suit the diamond or gem stone picked by client.”
A family group Affair With private Service
Leibish & Co. is a real household company, with Leibish’s friends playing key parts when you look at the business.
Leibish functions as Founder and chairman associated with the organization, while their girlfriend, Rosi, could be the business’ Activities management. Their own oldest daughter, Chavi, serves as the Lead Jewelry Designer â that will be an enormous obligation since custom jewellery accocunts for more than 50percent for the organizations business, Benji stated.
Leibish’s eldest child, Yossi, could be the President of Leibish & Co. Another child, Shmulik, who’s a graduate associated with Gemological Institute of The usa, may be the Chief Diamond Buyer for your organization. “Shmulik is, in all honesty, certainly the majority of talented tone diamond specialists in the industry,” Benji said.
Leibish’s boy Itzik is the organization’s COO and works its New York office on Fifth Avenue. Yoni, who is the youngest of Leibish’s five youngsters, could be the businesses CFO.
“among the longtime members of the group, I can let you know that, even though there is not any relation, they start thinking about me, as well as others, element of their family,” Benji mentioned. “all of us bring our own expertise to the company, but work together to regularly expand the firm.”
Clients are in addition addressed like household at Leibish & Co., the spot where the business invests energy into individual solution and sales. “If you have ever dealt with one specific broker, eg, this is the exact same person you can expect to usually cope with, whatever you may be contacting or writing in about,” Benji said. “We don’t rely on passing customers around to various divisions if they have a concern or specific problem they want to manage.”
Clients Come From all around the World
Leibish has actually many different types of customers: you can find buyers, exactly who largely store through web site, merchants, and those in the trade business, which generally go to the organization’s primary practices in nyc, Israel, and Hong Kong.
A great deal of Leibish & Co.’s customers are from the U . S .. The next top audience is Canada, followed closely by the United Kingdom, Australia, Hong-Kong, in addition to rest of European countries.
Clients at every period of life store at Leibish & Co., though nearly all are amongst the ages of 35 and 54, Benji said. Additionally, the company garners more or less 300,000 internet site visits monthly â and keeps a lot of its customers coming back again.
“with well over a 70% return consumer score, we continue to be being among the most famous businesses inside our market,” he said.
Colourful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. carries high-end precious jewelry, but also keeps inventory freedom, especially for on line customers, Benji stated. The company offers a huge selection of loose expensive diamonds and important gemstones, but the key items are tailored jewelry creations.
“We hold extreme assortment of multicolor diamond and gem precious jewelry, which includes regarding the rarest colors ever observed,” the guy said. “We are acknowledged best by our bread-and-butter services and products â yellowish diamond and pink diamond engagement bands. But we offer diamond jewelry of nearly every shade, and precious gemstones â including sapphires, emeralds, and rubies. We offer precious jewelry crafted with colorless expensive diamonds, also, but the expertise is in the arena of color.”
For customers who’ve one thing planned and require help which makes it an actuality, Leibish & Co. supplies a “Design Your Own” jewellery instrument, which Benji said is their most widely used product.
“normally, when searching for an unique portion, men and mature women in Quebec City frequently want certain rocks and establishing styles they’ve currently fallen deeply in love with,” he stated. The “Design your own personal” instrument enables customers to construct a bit making use of the material, placing, and steel of the choice.
“It allows them to bring their aspirations your â with our knowledge in workmanship,” Benji told united states.
Add-ons & New using the internet Tools waiting for you for Leibish & Co.
since it seems forward to the future, Leibish & Co. is slowly shifting toward higher-ticket things and more item assortment. The business seems comfy branching out to new products because of the devotion and love it applies to finest the existing projects.
“There is spoken of introducing different add-ons â eg deluxe watches, handbags, plus pens,” Benji mentioned. “But we chose to hold back until we 1st perfected the major type of item, and that is diamond jewelry.”
Leibish & Co. is also looking for ways to carry on mastering their well-known website, too. A proven way it plans to boost its on line knowledge is by exposing augmented truth attributes, that’ll provide virtual shoppers a lot more of an in-store experience.
As a business having its origins in colorful expensive diamonds and e-commerce, Leibish & Co. will continue to innovate in a conventional business which views modification because exception, not the guideline.